Delivery Policy
Worldwide Shipping
We ship to customers worldwide. Please note that Express Shipping is not available for PO Boxes or APO/FPO addresses.
We partner with Yun Express, USPS, UPS, DHL, and FedEx to ensure reliable delivery. The carrier used will depend on your location and available inventory.
UK Domestic Shipping
All UK orders are shipped via Standard Royal Mail or Evri.
| Order Value | Shipping Fee | Estimated Delivery |
|---|---|---|
| Under £40 | £3.99 | 1–7 business days |
| £40 and above | FREE | 1–7 business days |
International Shipping
| Destination | Shipping Fee |
|---|---|
| EU Countries | £5.00 |
| United States | £6.50 |
| Rest of the World | £9.00 |
Free International Tracked Shipping is available for the following orders:
- EU Countries: orders over £300
- Rest of the World: orders over £350
Estimated Shipping Times
Please note that a 2–4 business day processing period is required before your order is dispatched. Shipping times below are estimated from the date of dispatch.
| Region | Estimated Delivery Time |
|---|---|
| United Kingdom | 4–8 business days |
| North America, most of Europe, Australia & New Zealand | 10–12 business days |
| Asia | 10–12 business days |
| Middle East (Israel, Kuwait, Saudi Arabia, UAE) | 10–12 business days |
| Other regions | 20–30 business days |
Important Notes
- Express Shipping is not available for PO Boxes or APO/FPO addresses.
- Processing Time: Please allow 2–4 business days for your order to be processed before it is dispatched.
- Delays: We will do our utmost to deliver your order as promptly as possible. However, delays may occasionally occur due to invalid addresses or customs clearance procedures.
- Shipping Issues: If you experience any issues with your shipment, please contact our Customer Support team within 180 days of placing your order at hello.sueita@gmail.com.